Conditions of Order

Shipping Fulfillment

All orders are shipped within 48 Hours of reciept as business hours are Monday to Friday 9 AM to 5PM Eastern Standard Time. Upon shipment a copy of your sales reciept and tracking numbers are then provided via e-mail.

No refunds or returns are permitted. If there is an error with your order or something is wrong we will correct it without any hesitation. Please contact us within 48 hours of receiving your items and we will take care of ensuring you're a satisfied customer.

Thanks for your interest and shopping with Natural Universe Inc. It is greatly appreciated!